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online clothing bank
We’re proud to be the first retailer to launch an Online Clothing Bank, offering our UK customers a charitable and sustainable way to give pre-loved clothing a second life. We know that refreshing your wardrobe often leaves older styles unworn, so we’ve partnered with The Salvation Army on a solution that means clothing is resold, remanufactured, or recycled, in turn promoting a circular economy and ensuring clothing stays out of landfills.
how do i donate?
- Click the link below and get started.
- Follow the steps on the screen to register your donation.
- Package up your preloved clothing and unwearable textiles.
- Download the QR code/label and take your parcel to the local drop-off.
For more information, read our FAQ at the bottom of the page.
This is for UK customers only.
what happens to my donation?
When you donate your pre-loved clothing, it is sent to The Salvation Army for review. It will either be: resold, recycled or remanufactured.
So far, alongside our sister company Oh Polly, we've raised £5054.16, and diverted 2902kg of clothing from landfill.
find out more...
Want to more about this scheme? Or have a few questions? Look no further, read more below.
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What can I donate?
Clothing, shoes and accessories from any brand can be donated, as a charitable and sustainable solution to rehoming your pre-loved pieces.
They can be in any condition! Your donations can be used for all kinds of purposes, from resale to recycling the materials into new products or remanufacturing into fillers for soundproofing or insulation, there is so much that they can be used for.
As long as your parcel is secure, no heavier than 20kg and with no 2 sides longer than 120cm, send anything that you have. -
WHAT TYPE OF PACKAGING CAN I SEND THE ITEMS BACK IN?
Anything, re-use your Bo&Tee packaging or another brand. Or put your items in something that is non- see through, sealable and waterproof. Please ensure your parcel is secure and no heavier than 20kg with no 2 sides longer than 120cm.
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I've lost my qr code, how do I find it?
Type in "Bo&Tee donations" in your email search bar. The QR codes don't expire, so you won't need to make a new one.
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