UK customers have 30 days & International customers have 40 days to return any unwanted items, from the date your items are delivered.

We are no longer offering exchanges however we will happily accept a return for a full item refund. For hygiene reasons, some items are non-returnable. If this is applicable it will be stated on the product page.

New! Instant Returns with InPost Lockers. No printing required at home. Just Scan. Drop. Done.

To return your parcel, please use watch our 'How To' and click the following link
https://boandtee.intelligentreturns.net


1. Click ‘Get Started’ and enter your order details.
2. Choose which items you’d like to return and select refund.
3. Confirm your contact details and select your nearest, most convenient drop-off point.
4. Some returns are chargeable so you may be taken to a payment stage.
5. Print your return label or download your QR code to scan in store or your nearest InPost Locker.
6. Drop your parcel off in store or your nearest InPost Locker and track its progress here: https://boandtee.intelligentreturns.net/tracking

 

For more information on this, feel free to contact our super-friendly customer service advisors via email or social media.

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